Settlements Officer

Ready to trade retail or hospitality for a corporate career? If you have a passion for helping people and want to break into the banking sector, this is the "foot in the door" you’ve been looking for. Join one of Australia’s largest financial institutions in a role that offers world-class training and a clear path for professional growth.

The Opportunity

Located in the Western Suburbs with easy access to public transport, you will join a high-performing team dedicated to providing a premium customer experience. This isn't just a job; it’s an extensive training program designed to turn your customer service skills into a professional banking career.

Your New Role

• Loan Coordination: Collate and process loan documents with high accuracy.

• Customer Guidance: Act as a subject matter expert for banking products and services.

• Problem Solving: Navigate complex inquiries to find the best resolution for the customer.

• Relationship Management: Build rapport with internal stakeholders, brokers, and lenders.

• Tech Savvy: Master multiple databases and systems simultaneously.

Why You’ll Love It

• Big 4 Brand: Gain prestigious experience with a nationally recognised leader.

• Location: Work close to home in the West—skip the CBD commute!

• Growth: Structured career progression and ongoing mentorship.

• Culture: A diverse, fun, and supportive team environment where effort is rewarded.

What You Bring

• Customer First Mindset: Essential experience in a face-to-face or phone-based service role.

• Detail Oriented: You take pride in getting the "small things" right the first time.

• Communication: Clear, professional, and empathetic verbal and written skills.

• Ambition: A genuine interest in the finance sector.

How to Apply

Roles within the Big 4 are highly sought after and move quickly. Don’t miss your chance to level up your career.

Apply Today: Send your resume in Word format to Emily Bridgland via the apply link.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.